We can assist you in reporting issues and obtaining third-party support for your broadband, mobile network, or landline services. Please note that we are not affiliated with any service provider, and as such, we do not have access to personal accounts or sensitive information.
Test your internet speed with our own Speedtest® Server. Powered by Ookla, it provides accurate download, upload, and ping results to help ensure your connection is running smoothly.
Empower your business with a streamlined communications system trusted by over 350,000 companies worldwide. With 3CX, you get full control over your calls, no long-term contracts, and the flexibility to manage your system as you grow - all at a fraction of the cost of other providers.
Discover detailed speed test results for all mobile networks across various towns and cities throughout the UK, helping you compare performance and coverage.
We specialize in creating custom coverage maps tailored to specific frequency bands and networks in your chosen area or assisting with predicted coverage planning for private LTE/5G networks.
We provide expert setup, configuration, and troubleshooting for Minecraft servers running BungeeCord, Veloicity, Waterfall, Spigot, Paper, and Bukkit, supporting versions from 1.8.8 to 1.21.4. We'll also make sure your network is secure from exploit.
Free Tools from 4G5G – Backgrounds, Cellular Data Insights, ISP & Mobile Network Reports and Network Documents.
Spreadsheet of all EUTRA sessions of UK networks. This includes IMS and Data sessions including data such as QCI, BearerIDs and AMBR Caps.
High-quality, uncompressed 4G5G-branded backgrounds—multiple designs to choose from, all free!
If your 4G/5G internet is slow or not working, try the following steps:
Here are possible reasons and solutions:
Here’s what you can do to resolve the issue:
Try these tips to boost your Wi-Fi signal:
If you’ve recently upgraded to FTTP but notice slower speeds, consider the following:
To check if there’s a fault on your line, try these steps:
Here's a chart showing which MVNO uses which MNOs:
MVNO Name | Network | VoLTE | 5G | Speed Capped/Throttled |
---|---|---|---|---|
Giffgaff | O2 | ✓ | ✓ | Throttled |
Tesco Mobile | O2 | ✓ | ✓ | PayG Only - Throttled |
Lycamobile | EE | ✓ | ✓ | No |
BT Mobile | EE | ✓ | ✓ | No |
Virgin Mobile | O2 | ✓ | ✓ | No |
Smarty | Three | ✓ | ✓ | No |
iD Mobile | Three | ✓ | ✓ | No |
Lebara Mobile | Vodafone | ✓ | ✓ | Capped (Partially) |
Talkmobile | Vodafone | ✓ | ✓ | No |